We are a network of d/Deaf and hard of hearing health professionals who share information and support. As the site develops, it will include more practical information about strategies and equipment to enable us to work in healthcare and discussion of issues such as training and employment. This will also be relevant for our trainers, supervisors and employers, occupational health staff, audiologists, hearing therapists, ENT staff and other related professions. And you can contact me for advice and information.

Legal Support Project – Equality and Human Rights Commission

The Equality and Human Rights Commission launched a pilot Legal Support Project in Jan 2017. It focussed on focusing on disability discrimination in employment, education, housing and service provision.

It has a second round of funding to help victims of discrimination in education to access legal support.

I’m sorry I didn’t hear about the pilot. I’ve only just heard of this so apart from the website, I don’t know anything else about it yet.


Last chance to respond to the government’s work, health and disability consultation before deadline | The Limping Chicken

The Department for Health and the Department for Work and Pensions are asking for deaf and disabled people to respond to their latest consultation which closes on Friday this week. ‘Work, health an…

Source: Last chance to respond to the government’s work, health and disability consultation before deadline | The Limping Chicken


Many thanks to Limping Chicken for posting this. Unfortunately I hadn’t come across the consultation earlier. If at all possible, please read what you can of the Green Paper in the time available, if need be just the summaries, and submit a response.

Click the link above for more information about the consultation and links to the Green Paper and consultation questions.

I’m doing what I can to study the Green Paper and make a submission so you can also join our email group and give me your comments and suggestions to take into account.

Thank you.


Clear face mask launches in the US

I’m delighted to read on AMPHL’s website that a clear surgical face mask has received FDA approval and hit the markets there at last. There’ve been several streams of development that kept hitting road blocks, so there’s a big sigh of relief from deaf/HoH professionals in the US.

Welcome The Communicator from Safe’N’Clear!

I don’t know what this means for the UK though. I don’t know whether the UK accepts FDA approval as a proxy but am guessing there’s a whole process to go through here. So I don’t know when or even if they’re coming to the UK. But I’ve contacted the manufacturer so will let you know if I hear any good news.

Meanwhile, don’t forget there’s a safe DIY alternative.

Communications Strategies handout

Quick post as I want to get this leaflet online by morning. I’ve been invited to be a patient volunteer in a deaf awareness session our audiology department is running for medical students. I’ll be telling them something about my experiences and mentioning some communication strategies. Strategies for both the deaf/HoH person and the person speaking.

I won’t have time to go through strategies in detail, so I’ll wave this leaflet at them and suggest they download it from here. Continue reading “Communications Strategies handout”

Ordering equipment from overseas – import duty and VAT

Anything ordered from overseas is checked at customs. If it costs over a specified threshold, you will usually need to pay duty and VAT.  At the time of writing, VAT applies to goods over £15 or £36 for gifts. And duty to goods over £135. There are some exceptions. If tax and duty are chargeable, the courier or Royal Mail or Parcel Force have to pay tax and duty and claim it back from you. So Royal Mail, Parcel Force or the courier will contact you. You will need to pay them these charges and an administration fee before they deliver the item. I’ve asked HMRC if there’s a way we can pay duty and VAT up-front so there isn’t a hold-up. Apparently not. Continue reading “Ordering equipment from overseas – import duty and VAT”

Tip of the day: securing your BTEs

If your low-frequency hearing is OK, you’ll be able to hear fine with a standard stethoscope. The problem comes if you have hearing aids: it’s not always convenient to take them right out every time you need the stethoscope. But if you have behind-the-ear aids with conventional earmoulds, you can flip the moulds out quickly, leaving the aids hooked over your ears.

Admitedly, they do sometimes make a bid for freedom, especially if you have spectacles competing for over-ear space. So at the start of your working day, try toupee tape or little stickies to stick the aids to your head or ear. Continue reading “Tip of the day: securing your BTEs”

Being up-front

“Do you have a key tip for other d/Deaf and hard of hearing health professionals?” A question I’m asked from time to time and able to answer without a moment’s thought. Because there’s one thing that I’ve found consistently makes a difference to smooth communication with my patients and colleagues. And everyone else, come to think of it! It is,

“Be up-front about your hearing …”

…about your hearing, hearing loss, hearing impairment, deafness, duff ears … whatever term you prefer. Be up-front about it. Tell people early on in the encounter.

Why? Continue reading “Being up-front”

LCOHP meeting May 2015

I’m very grateful to have been invited to speak at a meeting of the London Consortium of Occupational Health Practitioners last week. This is a group of OH practitioners most of whom work in the NHS. So I was delighted to be able to talk about some of the challenges, strategies and technology we d/Deaf and hard of hearing health professionals and students come across. Perfect timing too as it coincided with Deaf Awareness Week. As ever, my difficulty was in deciding what to leave out but I do hope I gave an overview and links to resources to find out more. Continue reading “LCOHP meeting May 2015”